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How to show zero values in pivot tables

Posted: Mon Apr 11, 2022 8:45 pm
by jlorue
Hi,

I have built a pivot table in a dashboard, but I cannot get the zero values displayed. Only values > 0 are displayed.
How can I get that?

Thanks

Re: How to show zero values in pivot tables

Posted: Tue Apr 12, 2022 11:09 am
by Max Shamanov
Hello,

Please send us a sample report with test data that reproduces the issue for analysis.

Thank you.

Re: How to show zero values in pivot tables

Posted: Wed Apr 20, 2022 5:22 am
by jlorue
Hi Max,
Please find attached an example based on the excel file KPIsvalues.
As you can see, I want to display the values of KPI1 and KPI2 during months 1,2,3,4,5 and 6.
- KPI1: it has value = 0 in months 2 and 6, while there is no value for month 3
- KPI2: it has value = 0 in month 2, while the is no value for month 4

However, the pivot table makes no difference between 0 and NULL values. In both cases it shows a blank cell.

What I need is to show zeros insted of blank (blank should appear only if there is no value at all)

WHat should I do?

Re: How to show zero values in pivot tables

Posted: Wed Apr 20, 2022 2:16 pm
by Max Shamanov
Hello,

We need some additional time to investigate the issue, we will let you know about the result.

Thank you.
#6771

Re: How to show zero values in pivot tables

Posted: Wed Apr 27, 2022 9:41 am
by jlorue
Hi Max,
Do you have any news about this issue? Could you fix it?
Thanks

Re: How to show zero values in pivot tables

Posted: Wed Apr 27, 2022 4:38 pm
by Max Shamanov
Hello,

We are still working on the issue, we will let you know about the result.

Thank you.

Re: How to show zero values in pivot tables

Posted: Wed May 04, 2022 7:40 am
by jlorue
Hi Max,
Do you have any news about this issue?
Could you fix it?
Thanks

Re: How to show zero values in pivot tables

Posted: Thu May 05, 2022 8:55 am
by Max Shamanov
Hello,

We need some time to investigate and fix the issue. We will let you know about the result.

Thank you.

Re: How to show zero values in pivot tables

Posted: Thu May 12, 2022 1:20 pm
by jlorue
Hi Max, any news on this ticket?
It's really confusing not to show zero values.
Thanks

Re: How to show zero values in pivot tables

Posted: Fri May 13, 2022 6:57 am
by Lech Kulikowski
Hello,

Unfortunately, no. Sorry.

Thank you.