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Request time out when export report as PDF

Posted: Tue Jan 17, 2023 1:43 pm
by Ali.A
Hello,

I am getting time out when exporting report as PDF on production. Locally the reports takes about 1.5 mins to download.

But on production it is timing out. I have already tried 'options.Server.RequestTimeout = 300;'

Appreciate your help.

Thanks

Re: Request time out when export report as PDF

Posted: Tue Jan 17, 2023 9:49 pm
by Lech Kulikowski
Hello,

Please check the following article:
https://www.stimulsoft.com/en/documenta ... imeout.htm

Thank you.

Re: Request time out when export report as PDF

Posted: Thu Jan 19, 2023 10:21 am
by Ali.A
Already tried them, request is still timing out

Re: Request time out when export report as PDF

Posted: Thu Jan 19, 2023 11:23 am
by Lech Kulikowski
Hello,

Please send us a sample project that reproduces the issue for analysis.

Thank you.

Re: Request time out when export report as PDF

Posted: Wed Jan 25, 2023 6:26 am
by bdayakarreddy
Hi Lech,
I attached sample mrt file and json data, when we export it as adobe PDF locally it is taking around 1 to 2 minutes but in production it is throwing timeout error.

Thanks,
Dayakar

Re: Request time out when export report as PDF

Posted: Thu Jan 26, 2023 10:36 pm
by Lech Kulikowski
Hello,

We couldn't reproduce the issue on our samples.
Please send us a sample project for analysis. Also, please check the response settings on your production server.

Thank you.