html email body display issue in different email providers

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dixonc
Posts: 1
Joined: Thu Jan 26, 2023 8:21 am

html email body display issue in different email providers

Post by dixonc »

Our hotel confirmation letter (in html format) was created through Stimulsoft but the format displayed is off in different email providers.

As attached, the spacing is off (some empty spacing between paragraphs is gone and some give a big gap) when open with Apple and it is ok with Outlook.

Please advise how to resolve this issue, so the html email body will display the same across all email providers.

Thank you.
Attachments
Outlook 1.jpg
Outlook 1.jpg (89.79 KiB) Viewed 9268 times
Outlook 2.jpg
Outlook 2.jpg (84.17 KiB) Viewed 9268 times
Apple.jpg
Apple.jpg (150.34 KiB) Viewed 9268 times
Lech Kulikowski
Posts: 6562
Joined: Tue Mar 20, 2018 5:34 am

Re: html email body display issue in different email providers

Post by Lech Kulikowski »

Hello,

We need some additional time to investigate the issue, we will let you know about the result.

Thank you.
#9999
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