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Re: Empty Print dialog with custom font
Posted: Tue Feb 06, 2024 9:55 am
by noob
this prepared sample print dialog is not empty but if you check console you will see there is a null request with font redirect.
thanks
Re: Empty Print dialog with custom font
Posted: Thu Feb 08, 2024 8:55 am
by Max Shamanov
Hello,
Thank you for providing the example.
We need some time to investigate the issue. We will let you know about the result.
Thank you.
Re: Empty Print dialog with custom font
Posted: Thu Feb 08, 2024 11:24 am
by Max Shamanov
Hello,
We have made an improvement.
Please, check our next build 2024.1.4 when it will be available.
Thank you.
Re: Empty Print dialog with custom font
Posted: Sat Feb 10, 2024 7:22 am
by noob
thanks
Re: Empty Print dialog with custom font
Posted: Mon Feb 12, 2024 5:51 am
by Max Shamanov
Hello,
You are Welcome!
Re: Empty Print dialog with custom font
Posted: Tue Feb 27, 2024 10:24 am
by noob
Hello Max,
after updating to 2024.1.4 Save as PDF won't render Kurdish Central (with Noto Naksh Arabic font embedded ) correctly.
use attached mrt file and try to save as pdf and you will see the issue.
Thanks.
Re: Empty Print dialog with custom font
Posted: Tue Feb 27, 2024 2:27 pm
by Max Shamanov
Hello,
We need some time to investigate the issue. We will let you know about the result.
Thank you.
Re: Empty Print dialog with custom font
Posted: Wed Feb 28, 2024 8:34 am
by Max Shamanov
Hello,
Unfortunately we couldn't reproduce the issue on tle latest release 2024.1.4.
We tried printing to Pdf and also exporting the report to a PDF file, but the problem could not be reproduced.
Please check the attached images.
Thank you.
Re: Empty Print dialog with custom font
Posted: Sat Mar 02, 2024 7:28 am
by noob
Hi Max,
It seems there might have been a misunderstanding regarding the rendering issue. Please review the screenshots you provided, as they clearly illustrate discrepancies in character rendering post-PDF export.
Your prompt attention to this matter is appreciated.
- Correct-Rendering.png (16.82 KiB) Viewed 775 times
- Wrong-Rendering.png (15.8 KiB) Viewed 775 times
Re: Empty Print dialog with custom font
Posted: Sat Mar 02, 2024 7:36 am
by noob
Back in 2022, I posted about this problem (
viewtopic.php?p=163242#p163242) and after extensive communication with the support team, we managed to resolve it.
However, it seems that after recent updates, the problem has resurfaced. Despite the previous fixes, the special characters are once again not rendering correctly in Kurdish Central Language.
I've already communicated extensively with the support team through approximately 30 emails during our previous encounter with this issue.