Report designer icons missing

[m.freddi]

Hi, we are facing an issue with some users that are not able to view report designer buttons correctly, images are missing.
We did try with different browsers (Chrome, Edge,Opera, Firefox) the only solution was to create another local user on the machine, it seams something related to the user profile.

Thanks

Matteo

Immagine.png (501.79 KiB) Viewed 1245 times

[Lech Kulikowski]

Hello Matteo,

What product and version are you use? How do you run the designer?

Thank you.

[m.freddi]

Hi we are using 2022.4.5 component inside our product in a webpage, this happens rarely but it's related to the "user space" since every browser shows the issue.

Matteo

[Lech Kulikowski]

Hello,

Please send us a sample project that reproduces the issue for analysis.

Thank you.

[m.freddi]

Hi, unfortunately the problem is caused by any report.. the issue is related with the "user" that logs on the PC, we cannot provide a file to replicate the issue since it is an environment problem.
If a different user logs on thah machine reports are working.

Matteo

[Max Shamanov]

Hello,

Please try to check that issue on the latest release version 2024.1.3.

Thank you.

[m.freddi]

Ok, thanks a lot!

[Max Shamanov]

Hello,

You are Welcome!