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The report does not respect the current orientation of the image
Posted: Wed Feb 28, 2024 7:29 pm
by rafaelgoncalves
I have an image in .jpg
It was in one orientation, I edited it to another orientation, when viewing it in the report I did not keep the orientation.
For example:
If I upload this image in the report:
- Image.jpg (94.53 KiB) Viewed 2964 times
It was reproduced like this:
- Captura de tela 2024-02-28 162011.png (194.63 KiB) Viewed 2964 times
I verified that images with a .jpg extension are saved with rotation in their metadata.
How to fix this error?
ReportVersion: 2023.2.2.0
Re: The report does not respect the current orientation of the image
Posted: Thu Feb 29, 2024 6:37 am
by Max Shamanov
Hello,
Please send us a sample report with test data that reproduces the issue.
Thank you.
Re: The report does not respect the current orientation of the image
Posted: Thu Feb 29, 2024 12:15 pm
by rafaelgoncalves
When you double click on the image you will see that the image is in the opposite position in File.
Therefore, when exporting to PDF, it is wrong.
- Captura de tela 2024-02-29 091424.png (104.91 KiB) Viewed 2948 times
- Captura de tela 2024-02-29 091434.png (207.61 KiB) Viewed 2948 times
Re: The report does not respect the current orientation of the image
Posted: Thu Feb 29, 2024 3:32 pm
by Lech Kulikowski
Hello,
We require more time to investigate the issue thoroughly. Rest assured, we will keep you informed about the outcome as soon as possible.
Thank you.
#13898
Re: The report does not respect the current orientation of the image
Posted: Thu Feb 29, 2024 4:15 pm
by rafaelgoncalves
Ok, thanks!
I will be waiting for news
Re: The report does not respect the current orientation of the image
Posted: Thu Feb 29, 2024 8:56 pm
by Lech Kulikowski
Hello,
We will let you know about the result.
Re: The report does not respect the current orientation of the image
Posted: Tue Mar 05, 2024 8:29 pm
by Lech Kulikowski
Hello,
The issue is fixed. The fix will be available in the next build in the next week.
Thank you.
Re: The report does not respect the current orientation of the image
Posted: Wed Mar 06, 2024 11:02 am
by rafaelgoncalves
Hello Lech, thank you.
Re: The report does not respect the current orientation of the image
Posted: Thu Mar 07, 2024 9:22 am
by Max Shamanov
Hello,
You are Welcome!