Creating reports and dashboards | Stimulsoft community forum

Hello,

A customer is requiring to use a special font "HvDTrial_NiveauGroteskMedium".
In the preview, this will look alright.
Occasionally, I need to adjust the place where the text fields need to start, but so far, so good.
If I go to print and use PDF or a regular printer on paper, I get problems with that font.
Special characters like :, - or $ turn into X.


Is this a PDF issue, or is there a solution on Stimulsoft?

I do appreciate your feedback.
Thank you.

Hello,

Do you add your font in the Font collection before report export?

Thank you.

Yes I did.
I added it as a new ressource.

Hello,

Could you please clarify if you have embedded a font file when exporting the report to PDF?
If yes, please send us a sample report with the font used and the exported PDF file for analysis.

Thank you.

I apologize. I am not a developer, I am just a user creating files with Stimulsoft, so I do not understand what you are asking.
Please see enclosed a zip file eith the report and the pdf.

Hello,

We need some additional time to investigate this issue.
We will let you know about the results.

Thank you.

Hello,

Could you please send us a report (.mrt file) with test data that reproduces the issue?

Thank you.

Thank you for your patience. But I was traveling.
Please see enclosed the mrt file.
Test data is a bit tricky.
Could the mrt file be enough? If not, please let me know, and we will try to get test data.
Thank you.

Hello,

We need some additional time to investigate this issue.
We will let you know about the results.

Thank you.

Hello.

We have reproduced the issue and need some time to make an improvement.
We will let you know when we get any results.

Thank you.
#16585