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Pdf export and culture info
Posted: Thu May 22, 2025 10:11 am
by Meto
I am having problem with chart export when using app-wide culture info different than english when doing pdf export.
Steps to reproduce:
Run attached sample, then choose save-export to pdf. Save pdf and open in. When using culture different than "en", chart axes will not export correctly.
This is how it will look like (mind the axes)
- sample export.png (79.83 KiB) Viewed 2293 times
I am also attaching simple sample file.
if we change
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var cultureInfo = CultureInfo.GetCultureInfo("hr-HR");
with
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var cultureInfo = CultureInfo.GetCultureInfo("en");
inside App constructor, pdf export will work correctly.
Thanks for your reponse and best regards
Re: Pdf export and culture info
Posted: Thu May 22, 2025 3:10 pm
by Max Shamanov
Hello,
We require more time to investigate the issue thoroughly.
Rest assured, we will keep you informed about the outcome as soon as possible.
Thank you
Re: Pdf export and culture info
Posted: Fri May 23, 2025 7:37 am
by Max Shamanov
Hello,
Unfortunately, we couldn't reproduce the issue with your sample.
Please check the attached image.
Could you please clarify what OS you are using?
Also what regional settings are you using?
Thank you.
Re: Pdf export and culture info
Posted: Mon May 26, 2025 6:29 am
by Meto
Windows version
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OS Name: Microsoft Windows 11 Pro
OS Version: 10.0.26100 N/A Build 26100
Localisation
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LCID Name DisplayName
---- ---- -----------
1060 sl-SI Slovenian (Slovenia)
I have attempted to resolve the issue by switching the localization to English, but the problem persists.
To assist with troubleshooting, I have attached two PDF files, one working (with _EN postfix) and one that fails (with _HR postfix).
I also tound out that adobe reader will trigger an error,whereas foxit, edge and sumatrapdf will work normally.
- Screenshot 2025-05-26 082438.png (17.17 KiB) Viewed 2268 times
Re: Pdf export and culture info
Posted: Tue May 27, 2025 10:43 am
by Max Shamanov
Hello,
We require more time to investigate the issue thoroughly.
Rest assured, we will keep you informed about the outcome as soon as possible.
Thank you
Re: Pdf export and culture info
Posted: Wed May 28, 2025 11:13 am
by Max Shamanov
Hello,
We have reproduced the issue and need some time to make an improvement.
We will let you know when we get any results.
Thank you.
#17631
Re: Pdf export and culture info
Posted: Fri May 30, 2025 2:16 pm
by Max Shamanov
Hello.
We have made an improvement.
Please, check our next build when it is available.
Thank you.