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Report Have Differently With Different Windows Zoom Percentage

Posted: Thu Jul 24, 2025 7:12 am
by yeetobiichi
Hi,

Our company notices that the exact same report could behave differently on the same Windows machine, with different windows zoom percentage only. When Windows Zoom is set to 100%, the report is 12 pages. When Windows is set to 125% zoom, the report is 15 pages (not wanted!) :|
Our perception is that, the report should be the same regardless of machine, browser, operating systems, etc. It could be very confusing if one of our machine prints the report perfectly, while the other prints in a different unintended format.

The original report is included in the attachments. All data has been censored. :ugeek:
format_1_good.png
format_1_good.png (88.78 KiB) Viewed 2696 times
format_2_bad.png
format_2_bad.png (67.71 KiB) Viewed 2696 times
Any suggestions would be appreciated!

Reference Information:
System Language: Simplified Chinese
Report Font: Primarily Microsoft YaHei
Report Language: Simplified Chinese
CPU Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
RAM 24.0 GB
Operating Systems: Windows 11 24H2
Browser: Edge
Machine: ASUS EXPERTBOOK P2451FB
Screen Resolution: 1920 * 1080
Windows Zoom Percentage: 100% and 125% respectively

Re: Report Have Differently With Different Windows Zoom Percentage

Posted: Thu Jul 24, 2025 2:53 pm
by Lech Kulikowski
Hello,

We couldn't reproduce the issue.

Please check the last release build.

Thank you.

Re: Report Have Differently With Different Windows Zoom Percentage

Posted: Sat Jul 26, 2025 7:23 am
by yeetobiichi
I tried the latest trail version, the bug seems to be fixed. I will contact our tech team to update our version.

Thank you for your response.

Re: Report Have Differently With Different Windows Zoom Percentage

Posted: Mon Jul 28, 2025 1:21 pm
by Max Shamanov
Hello,

We are always glad to help you.
Let us know if you need our help.

Thank you.