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Issue Saving Changes in the "Rich Text" Component

Posted: Fri Oct 17, 2025 7:03 pm
by TecnologiaMV
Dear,

When using the "Rich Text" component, it opens with several pre-filled pieces of information.
After deleting the content and saving, the changes are not applied — when reopening the component, the previous text is still displayed.

This behavior prevents the correct use of the "Rich Text" component.

It was tested in the latest version 2025.3.5, and the error still occurs.

Attached are the evidences:
Screenshot_1445.png
Screenshot_1445.png (236.95 KiB) Viewed 4243 times
Screenshot_1446.png
Screenshot_1446.png (86.49 KiB) Viewed 4243 times
bandicam 2025-10-17 15-24-50-348.mp4
(3.5 MiB) Downloaded 61 times

Re: Issue Saving Changes in the "Rich Text" Component

Posted: Mon Oct 20, 2025 7:24 am
by Max Shamanov
Hello,

Unfortunately, the Rich Text component is not supported in the Java Designer.

Thank you.

Re: Issue Saving Changes in the "Rich Text" Component

Posted: Wed Nov 05, 2025 7:50 pm
by TecnologiaMV
Max

If the rich field is not supported in Java, why is the option enabled on the screen?

For the user, the option is valid, and therefore they will want to use it.

If it is not supported, I believe the option would be to remove it from the screen.

Re: Issue Saving Changes in the "Rich Text" Component

Posted: Wed Nov 05, 2025 9:03 pm
by Lech Kulikowski
Hello,

We will hide it.

Thank you.
#18734

Re: Issue Saving Changes in the "Rich Text" Component

Posted: Mon Jan 05, 2026 8:42 am
by Max Shamanov
Hello.

We have successfully implemented an improvement.
Please check our next build 2026.1.2, when it becomes available.

Thank you.