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Problem with continous paper and labels

Posted: Tue Oct 09, 2007 8:53 am
by EDV Gradl
Hi all!

I've a customer who has a printer with continous paper and who wants to print labels. The labels are 1.695 cm high and there a 18 rows on a page. The pager margin top and bottom is 0.13 cm.
I use one databand with height of 1,695 cm and set the top marigin top 0.13 cm whereas the pape size is set to 307.7 cm (18 x 1.695 plus 2 x 0.13).
First problem: when I set the bottom margin as well, the last row (#18) will not print on the first page, but as first row at second page, somehow the engine thinks it does not fit, but from the calculation it should fit on page 1.
Second problem: When beginning the second page there is a small form feed (about 3mm), so that the label won't print at right horizontal position, with further pages the error widens (3mm for each page). Is there any way to remove the form feed. I've tried to shorten the page height, but then only 17 row will be printed on each page.

Any ideas?

Problem with continous paper and labels

Posted: Thu Oct 11, 2007 8:32 am
by Guest
Set the property "Can Break" for labels, then on one page will print 18 rows.
What about second question, could you send to us screenshot with this feed?

Thank you.

Problem with continous paper and labels

Posted: Thu Oct 11, 2007 8:43 am
by EDV Gradl
Sorry, I can't, because it just happens when printing and only at my customers. He does not have A4 paper, but contious paper, being the same with as A4, but 1000 x A4 long, cause there are 1000 pages stick together in a cotinous feed.

If the problem can't be solved by us, I am sending you a hard-copy of a few pages (being my first letter to belarus, then :-))

Marco

Problem with continous paper and labels

Posted: Tue Oct 16, 2007 1:54 am
by Edward
Please do not send to us (1000 x A4) by post :)
Our postman can be very surprised with such a heavy letter :)

It was a joke, but if the issue still present and you couldn't manage it, could you provide us with a template of this report. (and a mdc file will be good as well)

Thank you.

Problem with continous paper and labels

Posted: Tue Oct 16, 2007 2:18 am
by EDV Gradl
No, no joke,

I just would you send the first 5 pages, no more, then you could see the problem. I could send you the .mdc file, but on the preview there is no problem. All Items are on the same position on each page. It is just that the printer adds a few lines at each page. I've contacted the printer manufactorer and wait for his response.

Marco

Problem with continous paper and labels

Posted: Tue Oct 16, 2007 2:22 am
by Edward
Could you inform me, please, what the model of the printer the customer are using.

Thank you.