Page 2 of 3

Designer crashes When opening paper size drop-down

Posted: Tue May 29, 2012 3:24 am
by csbrogi
Hello
I managed to create a stack trace (with remote desktop, funnilly). If you still meed a screen cast, let me know.

Regards
Clemens

Designer crashes When opening paper size drop-down

Posted: Wed May 30, 2012 2:31 am
by Alex K.
Hello,

We couldn't reproduce this bug.
But we made some improvements in that direction. Please check the next prerelease build on this week.

Thank you.

Designer crashes When opening paper size drop-down

Posted: Fri Jun 01, 2012 8:17 am
by csbrogi
Hello
tried it again with the latest version from 31.05, but it still crashes

Regards
Clemens

Designer crashes When opening paper size drop-down

Posted: Sat Jun 02, 2012 1:48 am
by Andrew
Hello,

Is it possible for you to shoot a video where we can see the issue.

Thank you.

Designer crashes When opening paper size drop-down

Posted: Mon Jun 04, 2012 8:28 am
by csbrogi
Hello

I have send it as email.

One thing I discovered:
I installed StimulSoft on a VirtualBox running WinXP and had no problem.
One difference is that the crashing version has "Custom" as PaperSize ad startup - don't know if this matters

Regards,
Clemens

Designer crashes When opening paper size drop-down

Posted: Tue Jun 05, 2012 9:10 am
by Alex K.
Hello Clemens,

We will try reproduce this problem on our test machines. We will contact you shortly in this topic forum.

Thank you.

Designer crashes When opening paper size drop-down

Posted: Fri Jun 08, 2012 7:37 am
by Alex K.
Hello,

We couldn't reproduce this bug.
But we have added some checks. Please check the next prerelease build an let us know about the result.

Thank you.

Designer crashes When opening paper size drop-down

Posted: Mon Jun 11, 2012 4:03 am
by csbrogi
Hello

I tried the latest version and there was no change.
Then I asked Dr. google and found that this problem is caused if you use an aero theme on windows 7. If you switch to a high contrast theme, the error disappears.
(https://torridtech.zendesk.com/entries/ ... d-in-error)

Regards,
Clemens

Designer crashes When opening paper size drop-down

Posted: Wed Jun 13, 2012 10:15 pm
by Ivan
Hello,

We made some improvements in that direction.
Please check the next prerelease build from 14-Jun-2012 when it will be available and let us know about the result.

Thank you.

Designer crashes When opening paper size drop-down

Posted: Mon Jun 18, 2012 3:07 am
by csbrogi
Hello,
now it works. But now I have the problem, that with aero design the report's title is no longer visible in the title. see screen shots.
The first is aero design, the second classic design.



Thank you
Clemens