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Re: Timeout response from the server

Posted: Fri Jan 30, 2026 7:47 am
by r.bianco
Thank you Lech

Both the app pools are configured the same way, the only difference is that the one where the dashboard doesn't work is extensively used with a lot of sessions.

Does it require to enable 32-bit applications? The app must run at 64-bit to address the 2gb memory limits for some massive procedures.

I'll check the memory limits and queue throttling, for now they are on default settings.

Re: Timeout response from the server

Posted: Fri Jan 30, 2026 8:30 am
by Lech Kulikowski
Hello,

Unfortunately, in this case, without any sample, it’s difficult to say anything further.

Thank you.

Re: Timeout response from the server

Posted: Fri Jan 30, 2026 8:48 am
by r.bianco
Thank you anyway.
My point is that is there a problem with the workers configuration, and not with the dasboard itself, as the timeout occurs even with a new empty dashboard file.
I'll try to get the number of workers raised, as per default it's still set to 1, which worked flawlessly with a small number of sessions but now we have many more.

Re: Timeout response from the server

Posted: Fri Jan 30, 2026 12:04 pm
by Lech Kulikowski
Hello,

Please let us know if additional information becomes available.

Thank you.