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Export to word document: color of text is white

Posted: Wed Apr 24, 2013 5:05 am
by joro
Hello!

I am using the latest Pre-Release version of Stimulsoft.Net (tried an older one as well). My report has some text fields which have the "Allow HTML Tags" property enabled. If I export the report to a Word document, the color of the text in this text fields is white. I have to mark the text in Word and change the color to black manually.

If you want to reproduce the issue, just add a text fieldto a report, type some text, activate "Allow Html Tags" and export it from its preview.

I hope you can resolve this problem quickly.

best regards
joro

Re: Export to word document: color of text is white

Posted: Wed Apr 24, 2013 9:29 am
by HighAley
Hello.

Sorry, but we couldn't reproduce the issue.
What Office do you use?
Could you send us a report template which reproduces the issue, a report document (mdc-file) and Word document with white exported text?

Thank you.

Re: Export to word document: color of text is white

Posted: Thu Apr 25, 2013 9:44 am
by joro
Hello!

I am using Office 2003 (11.8350.8341) SP3.
You can use the attached files to reproduce the issue.

Thanks

Re: Export to word document: color of text is white

Posted: Thu Apr 25, 2013 1:11 pm
by HighAley
Hello.

Sorry, but the text in the attached Word document is black.
Also the files are create with 2012.3 release. It's not the latest prerelease build.

Thank you.

Re: Export to word document: font size is 1

Posted: Fri Apr 26, 2013 7:32 am
by joro
Hello!

Ok, I'll explain the problem again:
The problem even persists with the latest pre-release build. The text color is not white, but the size of the font is 1. The problem is the same - export to a Word document does still not work properly.
I attached new files with the latest pre-release build.
Please check them out.

joro

Re: Export to word document: color of text is white

Posted: Thu May 02, 2013 12:02 pm
by Alex K.
Hello,

We couldn't reproduce this bug.
Please try to open this document on another PC and also in another version of Office.

Thank you.

Re: Export to word document: color of text is white

Posted: Thu May 02, 2013 12:13 pm
by HighAley
Hello.

Could you also to try the online converter http://www.doc.investintech.com/
Will you get the right doc-file.

Thank you.