Export to word document: color of text is white

Stimulsoft Reports.NET discussion
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joro
Posts: 63
Joined: Wed Jan 27, 2010 7:35 am

Export to word document: color of text is white

Post by joro »

Hello!

I am using the latest Pre-Release version of Stimulsoft.Net (tried an older one as well). My report has some text fields which have the "Allow HTML Tags" property enabled. If I export the report to a Word document, the color of the text in this text fields is white. I have to mark the text in Word and change the color to black manually.

If you want to reproduce the issue, just add a text fieldto a report, type some text, activate "Allow Html Tags" and export it from its preview.

I hope you can resolve this problem quickly.

best regards
joro
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Export to word document: color of text is white

Post by HighAley »

Hello.

Sorry, but we couldn't reproduce the issue.
What Office do you use?
Could you send us a report template which reproduces the issue, a report document (mdc-file) and Word document with white exported text?

Thank you.
joro
Posts: 63
Joined: Wed Jan 27, 2010 7:35 am

Re: Export to word document: color of text is white

Post by joro »

Hello!

I am using Office 2003 (11.8350.8341) SP3.
You can use the attached files to reproduce the issue.

Thanks
Attachments
TestReport.mdc
report template
(1.54 KiB) Downloaded 199 times
TestReport.docx
exported Word document
(6.49 KiB) Downloaded 199 times
ExportToDoc.mrt
report document
(3.41 KiB) Downloaded 370 times
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Export to word document: color of text is white

Post by HighAley »

Hello.

Sorry, but the text in the attached Word document is black.
Also the files are create with 2012.3 release. It's not the latest prerelease build.

Thank you.
joro
Posts: 63
Joined: Wed Jan 27, 2010 7:35 am

Re: Export to word document: font size is 1

Post by joro »

Hello!

Ok, I'll explain the problem again:
The problem even persists with the latest pre-release build. The text color is not white, but the size of the font is 1. The problem is the same - export to a Word document does still not work properly.
I attached new files with the latest pre-release build.
Please check them out.

joro
Attachments
Report.docx
(6.34 KiB) Downloaded 194 times
Report2.mdc
(1.5 KiB) Downloaded 195 times
ExportToDoc2.mrt
(3.31 KiB) Downloaded 196 times
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Export to word document: color of text is white

Post by Alex K. »

Hello,

We couldn't reproduce this bug.
Please try to open this document on another PC and also in another version of Office.

Thank you.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Export to word document: color of text is white

Post by HighAley »

Hello.

Could you also to try the online converter http://www.doc.investintech.com/
Will you get the right doc-file.

Thank you.
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