Chinese+English words overlaped problem

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Woodcutter
Posts: 26
Joined: Wed Mar 01, 2017 2:17 am

Chinese+English words overlaped problem

Post by Woodcutter » Fri Sep 20, 2019 3:11 am

Hi:

In the lastest version Web dashboard view Control, Chinese+English words has been overlaped in Text control.

IE & Webkit browser all have problems.

Please to see attached file.

RGDS.

Henry
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Andrew
Posts: 3867
Joined: Fri Jun 09, 2006 3:58 am

Re: Chinese+English words overlaped problem

Post by Andrew » Sun Sep 22, 2019 3:04 pm

Hello,

I confirm the problem. Please let us fix it, I will keep you informed.

Thank you.
Andrew
Posts: 3867
Joined: Fri Jun 09, 2006 3:58 am

Re: Chinese+English words overlaped problem

Post by Andrew » Mon Sep 23, 2019 5:34 am

Hello,

This is the update regarding your issue.

The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...

If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.

Thank you.
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Woodcutter
Posts: 26
Joined: Wed Mar 01, 2017 2:17 am

Re: Chinese+English words overlaped problem

Post by Woodcutter » Tue Sep 24, 2019 2:20 am

Andrew wrote:
Mon Sep 23, 2019 5:34 am
Hello,

This is the update regarding your issue.

The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...

If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.

Thank you.
Hey Andrew

But In the report the text support Chinese+English.

RGDS
Henry
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User avatar
Woodcutter
Posts: 26
Joined: Wed Mar 01, 2017 2:17 am

Re: Chinese+English words overlaped problem

Post by Woodcutter » Tue Sep 24, 2019 2:26 am

Andrew wrote:
Mon Sep 23, 2019 5:34 am
Hello,

This is the update regarding your issue.

The problem is in the NET engine, if the font does not have the necessary characters - GDI draws squares, and measures the size of the squares.
but then, if it is displayed on the Web, then the web browser finds these characters in other fonts and draws them but the dimensions are already calculated for the squares ...

If you select a font that has all the characters the problem is not detected, everything is shown correctly everywhere. So please, use the font with the Chinese characters.

Thank you.
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33333.png
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Lech Kulikowski
Posts: 1863
Joined: Tue Mar 20, 2018 5:34 am

Re: Chinese+English words overlaped problem

Post by Lech Kulikowski » Fri Sep 27, 2019 8:33 am

Hello,

We work hard on this problem and do our best to do it as fast as possible.
We will try to make necessary improvements in the next major release.

Thank you.
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