Request time out when export report as PDF

Stimulsoft Reports.ANGULAR discussion
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Ali.A
Posts: 12
Joined: Thu Mar 10, 2022 6:34 pm

Request time out when export report as PDF

Post by Ali.A »

Hello,

I am getting time out when exporting report as PDF on production. Locally the reports takes about 1.5 mins to download.

But on production it is timing out. I have already tried 'options.Server.RequestTimeout = 300;'

Appreciate your help.

Thanks
Lech Kulikowski
Posts: 5129
Joined: Tue Mar 20, 2018 5:34 am

Re: Request time out when export report as PDF

Post by Lech Kulikowski »

Hello,

Please check the following article:
https://www.stimulsoft.com/en/documenta ... imeout.htm

Thank you.
Ali.A
Posts: 12
Joined: Thu Mar 10, 2022 6:34 pm

Re: Request time out when export report as PDF

Post by Ali.A »

Already tried them, request is still timing out
Lech Kulikowski
Posts: 5129
Joined: Tue Mar 20, 2018 5:34 am

Re: Request time out when export report as PDF

Post by Lech Kulikowski »

Hello,

Please send us a sample project that reproduces the issue for analysis.

Thank you.
bdayakarreddy
Posts: 1
Joined: Wed Jan 25, 2023 6:20 am

Re: Request time out when export report as PDF

Post by bdayakarreddy »

Hi Lech,
I attached sample mrt file and json data, when we export it as adobe PDF locally it is taking around 1 to 2 minutes but in production it is throwing timeout error.

Thanks,
Dayakar
Attachments
data.json
(4.37 MiB) Downloaded 3 times
check sheets index - copy.mrt
(438.34 KiB) Downloaded 3 times
Lech Kulikowski
Posts: 5129
Joined: Tue Mar 20, 2018 5:34 am

Re: Request time out when export report as PDF

Post by Lech Kulikowski »

Hello,

We couldn't reproduce the issue on our samples.
Please send us a sample project for analysis. Also, please check the response settings on your production server.

Thank you.
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