Sum problem in chart

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JuP
Posts: 6
Joined: Tue Sep 09, 2025 7:10 am
Location: France

Sum problem in chart

Post by JuP »

Hello,

I meet a false result when I use sum in a pie chart.
I show the problem in this video:
Sum bug.mp4
(2.26 MiB) Downloaded 28 times
At the begining, as you can see, I have two line Hollow Rectangle Section with a respective total price of 25 and 60. The sum is 85€

When I go to the pie charte I change the mode to count, we see 2 values (ok), the min is 25 (ok) and max 60 (ok). Average 42 (ok) and sum... 170 (nok)

For me it is a bug, there is no reason to obtain that.
Attachments
Report sum problem.mrz
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TopSolid'Design Deputy Product Manager
Max Shamanov
Posts: 1024
Joined: Tue Sep 07, 2021 10:11 am

Re: Sum problem in chart

Post by Max Shamanov »

Hello.

Sorry for the delay with an answer.
We would need more time to get an answer for you.
We will let you know when we get any results.

Thank you.
Max Shamanov
Posts: 1024
Joined: Tue Sep 07, 2021 10:11 am

Re: Sum problem in chart

Post by Max Shamanov »

Hello,

Please send us a sample data for your report.

Thank you.
JuP
Posts: 6
Joined: Tue Sep 09, 2025 7:10 am
Location: France

Re: Sum problem in chart

Post by JuP »

Hello Max,
No problem for delay.
Sorry for this probably stupid question but how can I send you a sample data? Can I save a report with embedded data?
TopSolid'Design Deputy Product Manager
JuP
Posts: 6
Joined: Tue Sep 09, 2025 7:10 am
Location: France

Re: Sum problem in chart

Post by JuP »

I get similar problem in other case:
2025-09-24_11-41-35.png
2025-09-24_11-41-35.png (61.5 KiB) Viewed 1012 times
For example, I have 3 lines in dataset.
I put the same column in Value and Arguments

In this case, in the dataset, the value Total IT is 60 for Index 2, but when I ask the sum, I get 120.
TopSolid'Design Deputy Product Manager
JuP
Posts: 6
Joined: Tue Sep 09, 2025 7:10 am
Location: France

Re: Sum problem in chart

Post by JuP »

maybe the problem is between the seat and the keyboard but I can't explain this result
TopSolid'Design Deputy Product Manager
Lech Kulikowski
Posts: 7404
Joined: Tue Mar 20, 2018 5:34 am

Re: Sum problem in chart

Post by Lech Kulikowski »

Hello,

Please send us a sample report with test data that reproduces the issue for analysis.

Thank you.
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