Cropping of JPG images

[NeilC]

We have seen that logo files in JPG or JPEG format are being cropped without any changes made in Stimul. To resolve this, we have converted the files to PNG format and they work. Is this an issue seen by anyone else? What might be the cause?

[Lech Kulikowski]

Hello,

Please send us a sample report with test data that reproduces the issue for analysis.

Thank you.

[NeilC]

Here is the rub Lech every PC I can get access too does not show the error. All I have is this seems to now be happening on some Windows 11 machines

[Lech Kulikowski]

Hello,

There are some improvements in this direction. Please check the last release build version.

Thank you.

[Lech Kulikowski]

Hello,

There are some improvements in this direction. Please check the last release build version.

Thank you.

[Master600]

I’ve run into similar problems before with certain image formats behaving oddly on specific systems, especially with JPGs. It might have to do with how the OS or program renders them, the default settings can act inconsistently across versions or devices. To avoid issues, I’ve often converted files to PNG or another more stable format. It’s not a perfect fix, but at least it seems more reliable.

If you’re dealing with raw image formats like NEF, using a tool like Movavi's NEF Converter can help. It’s a quick way to convert files into accessible formats like PNG or JPEG without any hassle. You can check it on https://www.movavi.com/image-converter/ ... erter.html.

[Lech Kulikowski]

Hello,

Thank you for sharing your experience with other users.

[Haizal_Casper]

Hey! I’ve run into similar rendering issues where images look a bit 'off' after the export. Sometimes Stimulsoft is just picky about the source file's metadata or compression. If you’re getting artifacts, try converting your source file to a clean PNG first to see if that fixes the transparency or scaling. I usually use https://www.thetoolapp.com/jpg-to-png/ for a quick conversion to see if the engine handles the file better afterward. It’s a good way to rule out file-level issues before messing with the report settings!

[Lech Kulikowski]

Hello,

Thank you for sharing your experience with other users.