Strange printing issue

spv123 · Post by **spv123** » Thu Jun 21, 2007 3:29 am

I'm using stimulsoft to generate reports from within a Windows forms application (framework 1.1). This works fine - normally. I have a few users though who complain of a problem whereby when they print a report only the top left hand quarter of the page prints. See Example to see what I mean.

Other users who print the same report to the same printer have it print correctly.

I can't think what could be causing the problem - does anybody have any suggestions?

Thanks
Simon

spv123 · Post by **spv123** » Thu Jun 21, 2007 5:36 am

Curiously, I've traced the problem to the print driver (I think!). I've created another windows printer that prints to the same port (it's a network printer) but uses a different driver. This has solved the problem. However, what is curious is that other documents (word/excel etc) print perfectly on the original printer settings - it's only Stimulsoft reports that seem to have the issue.

The printer is a Brother MFC1420 Colour Multi-function Laser printer.

Obviously, I've solved the problem by not using the Brother driver for the printer, but I wonder if anybody has any sugestions as to what the problem was?

Regards
Simon

Post by **Vital** » Thu Jun 21, 2007 4:44 pm

StimulReport.Net have one difference from Word or Excel. Because StimulReport.Net created for .Net it used gdi+ for drawing on printer. word and excel work through gdi. Time to time we faced with problems with some printers. At this moment i can't suggest you universal way how to solve this problem.

Thank you.

spv123 · Post by **spv123** » Fri Jun 22, 2007 3:26 am

Thanks for the info, at least it explains the reason for the problem, if not the solution!