Hello,
According to the specification the QR-Code data can be encoded in several modes:
1) numeric data;
2) alphanumeric data;
3) 8-bit byte data (JIS 8-bit character set (Latin and Kana))
4) Kanji characters
5) Extended Channel Interpretation (ECI) Mode.
ECI is a list of modes such as at:
http://strokescribe.com/en/ECI.html
The ECI 000 026 mode (UTF-8) allows encoding any character.
Therefore, if the datacan not be encoded in modes 1 and 2, we use this in default mode.
Most of new devices support this mode.
But, apparently, your barcode reader does not support this mode.
We have added the task to support Kanji mode in our to-do list.
Thank you.