Callback Timeout

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brianj774
Posts: 177
Joined: Tue Jan 11, 2011 7:15 am
Location: Minnesota

Callback Timeout

Post by brianj774 »

I am getting reports of sporadic 'report' failures...instead of displaying a report, the end user just gets a blank page.

I am suspicious that we might be hitting some kind of timeout. Is that possible?

I see that the StiMvcDesigner, and StiMvcViewerFx have a "ConnectionClientRequestTimeout" property, but StiMvcViewer does not have anything similar.

Is there a way to capture the error that would be thrown in the event that we have exceeded some timeout threshold? Thanks!
brianj774
Posts: 177
Joined: Tue Jan 11, 2011 7:15 am
Location: Minnesota

Re: Callback Timeout

Post by brianj774 »

I have updated my code to take advantage of "ConnectionClientRequestTimeout" for the two flash clients. As an experiment, I set the value of that property to 1, and I am able to (approximately) replicate the experience of my end users.

I need a way to set this property for the StiMvcViewer, and it would also be beneficial to be able to display some kind of useful error message to give our customer service department some kind of hint as to whats going on when these blank screens come up. An alert dialog (configurable, hopefully)? Another callback so I can present an 'error' view of some sort?

Thanks!
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Callback Timeout

Post by Alex K. »

Hello,

We have added your request to our to-do list, but I cannot say when it will be available.

Thank you.
Vladimir
Posts: 1462
Joined: Fri Apr 13, 2007 4:05 am
Location: Earth

Re: Callback Timeout

Post by Vladimir »

Hello,

The same option for MvcViewer should be added in the next prerelease build this week.

Thank you.
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