Print Problem

Stimulsoft Reports.NET discussion
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Andy1120
Posts: 46
Joined: Mon Oct 27, 2014 2:19 am

Print Problem

Post by Andy1120 »

HI
I hava a problem abount print.the page size is correct when the report shows the data.when I click the button which name is print preview.the first page is bigger than the size when it shows. And the second page is smaller than the size when it shows.And the second page is in the end of the first page.
How can I do?
Thank you.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Print Problem

Post by HighAley »

Hello.

What our components do you use? Which version?
Could you send us a sample report template with data?
Please, send us also a step-by-step instruction how to reproduce the issue.

Thank you.
Andy1120
Posts: 46
Joined: Mon Oct 27, 2014 2:19 am

Re: Print Problem

Post by Andy1120 »

HI.
I can not give you the data.I send you some pictures which is in the attachment.two pictures is the report show.two pictues is the report when print preview button is clicked.one picture show the version.
Thank you.
Attachments
pictures.rar
(117.39 KiB) Downloaded 169 times
Andy1120
Posts: 46
Joined: Mon Oct 27, 2014 2:19 am

Re: Print Problem

Post by Andy1120 »

Hi
Can you see my problem.I submited two days ago.the problem is important.
Can you answer the question?
Thank you .
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Print Problem

Post by HighAley »

Hello.

Sorry, but we could not reproduce the issue.
Please, send us a sample project with data for the report.

Thank you.
Andy1120
Posts: 46
Joined: Mon Oct 27, 2014 2:19 am

Re: Print Problem

Post by Andy1120 »

Hi
Can you test print report in the IE11.My customers use the IE.
Thank you .
Paulo Lemos
Posts: 19
Joined: Tue Jan 06, 2015 7:39 pm

Re: Print Problem

Post by Paulo Lemos »

Hello Andy,

I suppose you did the basics? Check Print Settings on the navigator and test printing in another navigators as well. Try to be sure if the problem really is in the layout.

If you could send the project with some data will be really helpfull.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Print Problem

Post by HighAley »

Hello.
Andy1120 wrote:Can you test print report in the IE11.My customers use the IE.
We tested in IE11 and could not reproduce the issue.
Please, send us a sample project with data for the report.

Thank you.
Andy1120
Posts: 46
Joined: Mon Oct 27, 2014 2:19 am

Re: Print Problem

Post by Andy1120 »

Hi
I have a problem that the print page show the url and page number. how can I remove them.
Thank you.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Print Problem

Post by HighAley »

Hello.
Andy1120 wrote:I have a problem that the print page show the url and page number. how can I remove them.
Maybe we don't understand your question.
Please, describe it more detailed with samples.

Thank you.
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