Two RTF looking different in Report an Word.

Stimulsoft Reports.WPF discussion
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

We use the version 2016.1. This is the current release.
The same problems exist with the prerelease 2016.06.09
You can't replicate the problem?
Here is the report again: http://forum.stimulsoft.com/download/file.php?id=13291
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Two RTF looking different in Report an Word.

Post by Alex K. »

Hello,

Can you please send us .pdf export result.
Also, please send us a screenshot of the preview of the report in the attachment.

Thank you.
Attachments
Test_Dpi.mrt
(13.3 KiB) Downloaded 327 times
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

Attached is the screenshot and the PDF.
Attachments
Report.pdf
(89.36 KiB) Downloaded 525 times
Screenshot.png
Screenshot.png (90.33 KiB) Viewed 5190 times
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Two RTF looking different in Report an Word.

Post by Alex K. »

Hello,

On your screenshot version - 2016.1.0, please check the last build - 2016.1.16 from 2016.06.09.

Thank you.
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

Attached is the new screenshot and the PDF.
Attachments
Screenshot.png
Screenshot.png (107.29 KiB) Viewed 5189 times
Report.pdf
(89.54 KiB) Downloaded 604 times
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Re: Two RTF looking different in Report an Word.

Post by Alex K. »

Hello,

We couldn't reproduce this bug.
Can you please check the attached report and send us the resulting screenshot and the exported pdf file (where all checkboxes in the pdf export settings are not checked).
Also, please clarify, this issue reproduces on all PC versions or only with Win10?
Also, please clarify which custom sizing settings on the test system.

Thank you.
Attachments
DisplaySettings.PNG
DisplaySettings.PNG (54.05 KiB) Viewed 5186 times
Test Dpi 2.mrt
(11.64 KiB) Downloaded 272 times
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

Hi,

I've tested the report on 8 computers.
Win 10: From 4 computers 3 were correct and 1 wrong.
Win 8.1: From 2 computers 0 were correct and 2 wrong.
Win 7: From 2 computers 2 were correct and 0 wrong.

All computers has now zoom and now custom sizing settings.

In the attachment are the screenshots and files from the same computer.
Attachments
Screenshot2.png
Screenshot2.png (41.69 KiB) Viewed 5186 times
Report.pdf
(14.4 KiB) Downloaded 376 times
Screenshot.png
Screenshot.png (86.36 KiB) Viewed 5186 times
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

I have checked the graphics cards, but it can be seen no schema.
There are computers with an Intel HD Graphics where the error occurred and which where it does not.
Latest drivers are installed.

All Windows Updates are installed.
OC-Thorsten
Posts: 31
Joined: Thu Jul 16, 2015 12:22 pm

Re: Two RTF looking different in Report an Word.

Post by OC-Thorsten »

Please give us a little status message.
Is the problem in progress?
The issue is really very important for us.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Two RTF looking different in Report an Word.

Post by HighAley »

Hello.

In Windows 10 there are two places where the size of components could be changed.
We have checked our product on many different machines. We could not reproduce the issue.
Please, check if next settings is changed on all your test machines:
Zoom.png
Zoom.png (35.81 KiB) Viewed 5173 times
All computers has now zoom and now custom sizing settings.
Could you also specify if this settings is changed or not?

Thank you.
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