Two RTF looking different in Report an Word.
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
We use the version 2016.1. This is the current release.
The same problems exist with the prerelease 2016.06.09
You can't replicate the problem?
Here is the report again: http://forum.stimulsoft.com/download/file.php?id=13291
The same problems exist with the prerelease 2016.06.09
You can't replicate the problem?
Here is the report again: http://forum.stimulsoft.com/download/file.php?id=13291
Re: Two RTF looking different in Report an Word.
Hello,
Can you please send us .pdf export result.
Also, please send us a screenshot of the preview of the report in the attachment.
Thank you.
Can you please send us .pdf export result.
Also, please send us a screenshot of the preview of the report in the attachment.
Thank you.
- Attachments
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- Test_Dpi.mrt
- (13.3 KiB) Downloaded 327 times
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
Attached is the screenshot and the PDF.
- Attachments
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- Report.pdf
- (89.36 KiB) Downloaded 525 times
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- Screenshot.png (90.33 KiB) Viewed 5193 times
Re: Two RTF looking different in Report an Word.
Hello,
On your screenshot version - 2016.1.0, please check the last build - 2016.1.16 from 2016.06.09.
Thank you.
On your screenshot version - 2016.1.0, please check the last build - 2016.1.16 from 2016.06.09.
Thank you.
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
Attached is the new screenshot and the PDF.
- Attachments
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- Screenshot.png (107.29 KiB) Viewed 5192 times
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- Report.pdf
- (89.54 KiB) Downloaded 604 times
Re: Two RTF looking different in Report an Word.
Hello,
We couldn't reproduce this bug.
Can you please check the attached report and send us the resulting screenshot and the exported pdf file (where all checkboxes in the pdf export settings are not checked).
Also, please clarify, this issue reproduces on all PC versions or only with Win10?
Also, please clarify which custom sizing settings on the test system.
Thank you.
We couldn't reproduce this bug.
Can you please check the attached report and send us the resulting screenshot and the exported pdf file (where all checkboxes in the pdf export settings are not checked).
Also, please clarify, this issue reproduces on all PC versions or only with Win10?
Also, please clarify which custom sizing settings on the test system.
Thank you.
- Attachments
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- DisplaySettings.PNG (54.05 KiB) Viewed 5189 times
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- Test Dpi 2.mrt
- (11.64 KiB) Downloaded 272 times
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
Hi,
I've tested the report on 8 computers.
Win 10: From 4 computers 3 were correct and 1 wrong.
Win 8.1: From 2 computers 0 were correct and 2 wrong.
Win 7: From 2 computers 2 were correct and 0 wrong.
All computers has now zoom and now custom sizing settings.
In the attachment are the screenshots and files from the same computer.
I've tested the report on 8 computers.
Win 10: From 4 computers 3 were correct and 1 wrong.
Win 8.1: From 2 computers 0 were correct and 2 wrong.
Win 7: From 2 computers 2 were correct and 0 wrong.
All computers has now zoom and now custom sizing settings.
In the attachment are the screenshots and files from the same computer.
- Attachments
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- Screenshot2.png (41.69 KiB) Viewed 5189 times
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- Report.pdf
- (14.4 KiB) Downloaded 376 times
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- Screenshot.png (86.36 KiB) Viewed 5189 times
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
I have checked the graphics cards, but it can be seen no schema.
There are computers with an Intel HD Graphics where the error occurred and which where it does not.
Latest drivers are installed.
All Windows Updates are installed.
There are computers with an Intel HD Graphics where the error occurred and which where it does not.
Latest drivers are installed.
All Windows Updates are installed.
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- Posts: 31
- Joined: Thu Jul 16, 2015 12:22 pm
Re: Two RTF looking different in Report an Word.
Please give us a little status message.
Is the problem in progress?
The issue is really very important for us.
Is the problem in progress?
The issue is really very important for us.
Re: Two RTF looking different in Report an Word.
Hello.
In Windows 10 there are two places where the size of components could be changed.
We have checked our product on many different machines. We could not reproduce the issue.
Please, check if next settings is changed on all your test machines:
Thank you.
In Windows 10 there are two places where the size of components could be changed.
We have checked our product on many different machines. We could not reproduce the issue.
Please, check if next settings is changed on all your test machines:
Could you also specify if this settings is changed or not?All computers has now zoom and now custom sizing settings.
Thank you.