Designer crashes When opening paper size drop-down

Stimulsoft Ultimate discussion
csbrogi
Posts: 89
Joined: Thu May 03, 2012 11:47 am
Location: Germany

Designer crashes When opening paper size drop-down

Post by csbrogi »

Hello
I managed to create a stack trace (with remote desktop, funnilly). If you still meed a screen cast, let me know.

Regards
Clemens
Attachments
1880.st.txt
(7.91 KiB) Downloaded 390 times
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Designer crashes When opening paper size drop-down

Post by Alex K. »

Hello,

We couldn't reproduce this bug.
But we made some improvements in that direction. Please check the next prerelease build on this week.

Thank you.
csbrogi
Posts: 89
Joined: Thu May 03, 2012 11:47 am
Location: Germany

Designer crashes When opening paper size drop-down

Post by csbrogi »

Hello
tried it again with the latest version from 31.05, but it still crashes

Regards
Clemens
Andrew
Posts: 4109
Joined: Fri Jun 09, 2006 3:58 am

Designer crashes When opening paper size drop-down

Post by Andrew »

Hello,

Is it possible for you to shoot a video where we can see the issue.

Thank you.
csbrogi
Posts: 89
Joined: Thu May 03, 2012 11:47 am
Location: Germany

Designer crashes When opening paper size drop-down

Post by csbrogi »

Hello

I have send it as email.

One thing I discovered:
I installed StimulSoft on a VirtualBox running WinXP and had no problem.
One difference is that the crashing version has "Custom" as PaperSize ad startup - don't know if this matters

Regards,
Clemens
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Designer crashes When opening paper size drop-down

Post by Alex K. »

Hello Clemens,

We will try reproduce this problem on our test machines. We will contact you shortly in this topic forum.

Thank you.
Alex K.
Posts: 6488
Joined: Thu Jul 29, 2010 2:37 am

Designer crashes When opening paper size drop-down

Post by Alex K. »

Hello,

We couldn't reproduce this bug.
But we have added some checks. Please check the next prerelease build an let us know about the result.

Thank you.
csbrogi
Posts: 89
Joined: Thu May 03, 2012 11:47 am
Location: Germany

Designer crashes When opening paper size drop-down

Post by csbrogi »

Hello

I tried the latest version and there was no change.
Then I asked Dr. google and found that this problem is caused if you use an aero theme on windows 7. If you switch to a high contrast theme, the error disappears.
(https://torridtech.zendesk.com/entries/ ... d-in-error)

Regards,
Clemens
Ivan
Posts: 960
Joined: Thu Aug 10, 2006 1:37 am

Designer crashes When opening paper size drop-down

Post by Ivan »

Hello,

We made some improvements in that direction.
Please check the next prerelease build from 14-Jun-2012 when it will be available and let us know about the result.

Thank you.
csbrogi
Posts: 89
Joined: Thu May 03, 2012 11:47 am
Location: Germany

Designer crashes When opening paper size drop-down

Post by csbrogi »

Hello,
now it works. But now I have the problem, that with aero design the report's title is no longer visible in the title. see screen shots.
The first is aero design, the second classic design.



Thank you
Clemens
Attachments
1950.ucTest no aero.png
1950.ucTest no aero.png (62.31 KiB) Viewed 5167 times
1949.ucTest.png
1949.ucTest.png (79.33 KiB) Viewed 5167 times
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