Landscape reports printed incorrectly
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
I don't get any error message from application.
I get invalid printout: And here is preview:
I get invalid printout: And here is preview:
Re: Landscape reports printed incorrectly
Hello.
Sorry, but we still couldn't reproduce the issue.
Could you try our next prerelease build on Windows 10 and other systems?
Could you also specify do you have the problem with all reports or just some of them?
Do you have problem with all printers on some machine or not?
Do you have problem with the same printers on different machines?
We need any additional information that will help us to solve the issue.
Thank you.
Sorry, but we still couldn't reproduce the issue.
Could you try our next prerelease build on Windows 10 and other systems?
Could you also specify do you have the problem with all reports or just some of them?
Do you have problem with all printers on some machine or not?
Do you have problem with the same printers on different machines?
We need any additional information that will help us to solve the issue.
Thank you.
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
We have problem with all landscape reports.
Problem could be reproduce on printers:
- HP 205X,
- Brother J6910,
- HP P4014.
and machine with Window 8.1 or Windows 10.
Problem could be reproduce on printers:
- HP 205X,
- Brother J6910,
- HP P4014.
and machine with Window 8.1 or Windows 10.
Re: Landscape reports printed incorrectly
Hello.
Sorry, but you did not answer on all our questions.
Do you have the problem with all available printers on these machines or not?
Is the .Net Framework installed on Windows 8.1 machines?
Thank you.
Sorry, but you did not answer on all our questions.
Do you have the problem with all available printers on these machines or not?
Is the .Net Framework installed on Windows 8.1 machines?
Thank you.
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
I have problem with printers mentioned in my previous post.Do you have the problem with all available printers on these machines or not?
Yes, it is.Is the .Net Framework installed on Windows 8.1 machines?
Re: Landscape reports printed incorrectly
Hello.
Sorry, but we need to know next:
Do you have any printer connected to the machines with issue where the report is printed correctly?
Please, try to change default printer to the working one or to virtual printer.
Is the .Net Framework 4.6 installed on Windows 8.1 machines?
Thank you.
Sorry, but we need to know next:
Do you have any printer connected to the machines with issue where the report is printed correctly?
Please, try to change default printer to the working one or to virtual printer.
Is the .Net Framework 4.6 installed on Windows 8.1 machines?
Thank you.
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
Yes. HP P1606dn works fine.Do you have any printer connected to the machines with issue where the report is printed correctly?
No, it isn't.Is the .Net Framework 4.6 installed on Windows 8.1 machines?
Re: Landscape reports printed incorrectly
Hello.
It's very strange. What type of printer drivers do you use? PCL5, PCL6, PS?
Maybe this is the reason of the issue?
Thank you.
It's very strange. What type of printer drivers do you use? PCL5, PCL6, PS?
Maybe this is the reason of the issue?
Thank you.
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
I use PCL6 driver.
I tested PS driver. Still printout is incomplete. Look at image:
I tested PS driver. Still printout is incomplete. Look at image:
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- Posts: 55
- Joined: Thu Mar 12, 2015 10:06 am
Re: Landscape reports printed incorrectly
I tried latest prerelease build (2015.08.28). Problem still exists.