Landscape reports printed incorrectly

Stimulsoft Reports.WPF discussion
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

I don't get any error message from application.
I get invalid printout:
Printout.jpg
Printout.jpg (1.31 MiB) Viewed 5086 times
And here is preview:
Preview001.png
Preview001.png (44.75 KiB) Viewed 5086 times
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Landscape reports printed incorrectly

Post by HighAley »

Hello.

Sorry, but we still couldn't reproduce the issue.
Could you try our next prerelease build on Windows 10 and other systems?
Could you also specify do you have the problem with all reports or just some of them?
Do you have problem with all printers on some machine or not?
Do you have problem with the same printers on different machines?

We need any additional information that will help us to solve the issue.

Thank you.
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

We have problem with all landscape reports.
Problem could be reproduce on printers:
- HP 205X,
- Brother J6910,
- HP P4014.
and machine with Window 8.1 or Windows 10.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Landscape reports printed incorrectly

Post by HighAley »

Hello.

Sorry, but you did not answer on all our questions.
Do you have the problem with all available printers on these machines or not?

Is the .Net Framework installed on Windows 8.1 machines?

Thank you.
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

Do you have the problem with all available printers on these machines or not?
I have problem with printers mentioned in my previous post.
Is the .Net Framework installed on Windows 8.1 machines?
Yes, it is.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Landscape reports printed incorrectly

Post by HighAley »

Hello.

Sorry, but we need to know next:
Do you have any printer connected to the machines with issue where the report is printed correctly?
Please, try to change default printer to the working one or to virtual printer.

Is the .Net Framework 4.6 installed on Windows 8.1 machines?

Thank you.
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

Do you have any printer connected to the machines with issue where the report is printed correctly?
Yes. HP P1606dn works fine.
Is the .Net Framework 4.6 installed on Windows 8.1 machines?
No, it isn't.
HighAley
Posts: 8430
Joined: Wed Jun 08, 2011 7:40 am
Location: Stimulsoft Office

Re: Landscape reports printed incorrectly

Post by HighAley »

Hello.

It's very strange. What type of printer drivers do you use? PCL5, PCL6, PS?
Maybe this is the reason of the issue?

Thank you.
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

I use PCL6 driver.
I tested PS driver. Still printout is incomplete. Look at image:
Printout - PS driver.jpg
Printout - PS driver.jpg (470.07 KiB) Viewed 5060 times
llysyganicz
Posts: 55
Joined: Thu Mar 12, 2015 10:06 am

Re: Landscape reports printed incorrectly

Post by llysyganicz »

I tried latest prerelease build (2015.08.28). Problem still exists.
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